I Design Products
with
IMPACT
I'm John
I'm a Product Designer
15+ years as a
Researcher
Designer
Product Owner
Project Manager
collaboratively building complex software products that make a difference.
Masters Human-Computer Interaction + Design
CSM / CSPO
Six Sigma Black Belt

Projects

Qualtrics API / Customer Experience Survey Utilities

Designed for phone, tablet and desktop, an app to manage enrollment, branding, device allocation and more for a large-scale survey program.
  • User Researcher
  • Designer
  • Project Manager
5x increase in closed requests within 7 days.

13 minutes / 70% reduction in effort required to document and close contact requests.

Wealth Management Withdrawal Authorization

Used for 3 weekends during a company-wide data migration, this application provided withdrawal authorizations for Wealth Management Clients.
  • User Researcher
  • Designer
  • Project Manager
All transactions balanced with actual withdrawals at the close of each weekend.

No client or personal banker complaints.

AI / Speech-to-Text in VR & AR Environments

Multi-stage, multi-method study to understand AI and voice interactions while using speech-to-text within Virtual & Augmented Reality environments.
  • Sr. UX Researcher
  • Project Manager
54% of high-priority work planned for PM, Design and Engineering during 2022 / H2 from my studies.

30% increase in first-time usage as a result of study recommendations to update UI
A girl playing on a quest 2 headset with an overlay from the messenger app virtual reality.

Let's get started on your project!

Remote or in-person opportunities in or near the Orange County, CA area.
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