Designing Digital Products That Drive Impact Across Systems, People, and Processes

As a product designer and owner, I combine UX, Six Sigma to build user-centered, data-informed solutions for enterprise clients in finance, healthcare and tech.
Masters Human-Computer Interaction + Design
CSM / CSPO
Six Sigma Black Belt
“Empathetic, collaborative and a mentor to others”
- Sr. UXR, Meta (Ex-Target)

Explore My Work by Focus Area

C

This is some text inside of a div block.

Heading

This is some text inside of a div block.

Heading

This is some text inside of a div block.

Projects

Designing a Scalable Feedback Ecosystem for 1k+ Healthcare Sites

Transitioned a fragmented paper survey process into a cohesive digital service spanning Salesforce, Qualtrics, and physical kiosks—reducing request resolution time by 67%.
healthcare
Enterprise
b2b
Case Details >

Seamless Account Transactions Across Teams, Systems, and Clients

Led service design and systems coordination for a high-stakes acquisition, ensuring zero monetary loss across 100% of migrated accounts.
financial services
Retail Banking
Data-migration
Case Details >

Bringing Controls to Mortgage Document Inventory

Led Design and Deployment of a no-code solution, reducing mortgage document inventories by over 90%, increasing compliance.
financial services
Mortgage Banking
Document Library
Case Details >

Strategic Research for AI-Driven VR Messaging

Informing Product Roadmaps through Multi-Method, Multi-Phase UX Research
technology
Artificial Intelligence
Voice
Case Details >
A girl playing on a quest 2 headset with an overlay from the messenger app virtual reality.

Let's get started on your project!

Remote or in-person opportunities in or near the Orange County, CA area.
Got it, I'll be back to you shortly.
Uh oh, something went wrong, give it another shot.
Home
Qualtrics API
Accounts Offline
Meta AI
Get in Touch
John Molendyk