John Molendyk

User Experience Researcher


experience / skills / credentials

I'm a User Experience Researcher with extensive experience solving problems with technology and process optimization. As an advocate for the user, my focus is on delivering solutions driven from user-centered design principles that solve the right problems.

Key Competencies

  • Surveys
  • Usability Testing
  • Interviews
  • Card Sort
  • Heuristic Evaluations
  • Cognitive Walkthrough
  • Strategy and Planning
  • Wireframes
  • Prototypes
  • User Flows
  • Quantitative / Qualitative Analysis

Technical / Software

  • HTML / CSS
  • Adobe XD
  • Figma
  • OptimalSort
  • Loop11
  • Qualtrics
  • Hyland OnBase (ECM)
  • SharePoint Development
  • Python


  • Masters of Human-Computer Interaction and Design (MHCID) - University California Irvine, Irvine, CA
  • Bachelors of Organizational Leadership - Chapman University, Orange CA


  • Six Sigma Black Belt
  • CSM - Certified Scrum Master
  • CSPO - Certified Product Owner
  • PMP - Project Management Professional


profile picture of John Molendyk

I started my career in tech as a UI developer, working with creative and technical team members building out application websites for an online lending broker. Over time, my role morphed into one where I was the only team member doing user needs analysis, working with development on solutions and testing with users to get feedback and acceptance with the customer. Since that time, I have been an advocate for the user's voice while making software and business processes less error-prone and easier to use.

Getting my Masters degree in human-computer interaction and design solidified theory behind toolsets I have been using for years while learning new approaches and methods for gaining the voice of the user.

Growing up in Southern California I surfed, rode mountain bikes and snowboarded any chance I could. Nowadays, when I'm not making pizza or hanging out with my cats, I'm in the woodshop turning old wood into bowls and one of a kind art. During the long summer days, you can find me hiking to "Top of the World" in Laguna Beach or summiting Mount San Jacinto near Idyllwild.