About

Governance by someone who has built and run the systems

I'm an independent AI governance consultant and the founder of Flowhaus.ai. For more than twenty years I have moved loosely defined business problems from discovery to controlled deployment and sustainable operations, working as a developer, business analyst, project manager, product owner and researcher in financial services, healthcare and technology.

That history is why I approach AI governance as an operating problem: audits, vendors, migrations, regulatory responses and rules-based decision systems all taught me what makes controls stick. Most recently I was a Senior UX Researcher at Meta, partnering with Privacy, Legal and Compliance on AI and voice features.

Credentials

  • AIGP, Artificial Intelligence Governance Professional
  • ISO/IEC 42001 Lead Implementer (BSI)
  • CIPM, Certified Information Privacy Manager
  • Six Sigma Black Belt
  • Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO)
  • M.S., Human-Computer Interaction & Design, University of California, Irvine
  • B.A., Organizational Leadership

Experience

  • Flowhaus.ai, Principal Consultant, AI Governance & Advisory (2023–present)
  • Meta / Reality Labs, Senior UX Researcher, AI / Voice (2021–2023)
  • Union Bank, Senior Consultant, Document Governance (2017–2018)
  • Alliance Healthcare Services, Technical Product Owner (2015–2017)
  • Plaza Home Mortgage, Program Manager / LOS Product Owner (2012–2015)
  • Wells Fargo / Wachovia, Senior Consultant / Product Owner (2010–2011)
  • Earlier: New Century Mortgage, H&R Block, Lender Processing Services and others across mortgage and healthcare

Hands-on skills

Python, SQL, JavaScript, HTML/CSS and APIs; research and design methods; data analysis and visualization; vendor management and roadmapping.